EsheleD Marketing & Technology


The Google Display Network ups its commitment to viewability

For years, brand advertisers have been looking for ways to ensure their online ads are seen. This can be difficult — 56% of all display ads and 46% of all video ads aren’t viewable because they’re below the fold, scrolled out of view, or in a background tab. For several years, we’ve been working to help advertisers address this challenge and today we are introducing 3 key improvements: the upgrade of all CPM campaigns to viewable CPM campaigns; new viewable frequency capping; and supplementary reporting metrics built on the viewability standard.

All CPM campaigns are now viewable CPM campaigns 
As we announced in September, we’re furthering our commitment to make viewability the currency of digital advertising by upgrading all CPM campaigns on the GDN to viewable CPM (vCPM) campaigns. We’ve now completed this upgrade, making the Google Display Network (GDN) one of the only media platforms where advertisers don’t pay for an impression unless it’s actually viewable by a user.

Viewable CPM (vCPM) buying was launched in AdWords in 2013 so advertisers could choose to only pay for display and video impressions that meet the MRC defined industry standard for viewability. Fifty percent or more of the ad must appear on screen — for at least 1 second for display ads and 2 seconds for video ads, as measured by Google’s Active View technology. This year, tens of billions of impressions were filtered out before ever being charged to AdWords advertisers because they didn’t meet this standard.

Viewable CPM helps brand advertisers buy efficiently and reach their campaign goals:

Devialet, an audio equipment company based in Paris, wanted to make more consumers aware of its speakers and amplifiers. To broaden its reach, Devialet shifted its campaigns from CPC to vCPM. As a result, Devialet increased its viewable impressions per dollar by 49% and increased its average time spent on site by 50%.

New viewable frequency capping will give advertisers better control
Frequency capping helps you control how many times your ads appear to the same person. When unviewable impressions are counted toward a frequency cap, a user may not see your ad as many times as you intended.

Starting in the next few weeks, frequency capping will only count viewable impressions for display and video campaigns in AdWords. This will help advertisers maintain better control over how often their ads are actually viewable to users. To learn more about setting a frequency cap, visit the Help Center.

New reporting metrics give a better picture of campaign performance
To give advertisers a better picture of how their display and video campaigns are performing, we’ve added supplementary metrics built on the viewability standard, such as:

  • Total impressions that were viewable
  • Percentage of impressions that were viewable
  • Percentage of viewable ads that were clicked

These metrics give advertisers more clarity on which placements and creatives are driving campaign performance when they are viewable to users.

We’ve long advocated for the adoption of viewability as a common currency to help marketers and publishers work together transparently, efficiently, and with accountability. This is another important step along that journey.

Posted by Glenn Wilson, Product Manager, AdWords


Capture more holiday traffic with click share for Google Shopping

More shoppers are turning to online shopping with each holiday season, increasing the opportunity for you to attract shoppers to your online store. Today we’re launching click share to better help you identify when you’re missing out on traffic. Click share is a new metric that shows the percentage of total possible clicks received by your Shopping ads.
Click share metric for product groups

Let’s walk through an example of how to use click share to identify product groups with potential for more traffic to ensure your ads show prominently enough to maximize traffic to your site on Black Friday. First, add the click share column on the Product groups tab. In this example, you see “winter coats” with a click share of 30%. This means that you only got 30 out of every 100 possible clicks on your “winter coats” ads. Second, take this opportunity to adjust your bids for “winter coats” to make your ads more prominent. Third, make sure to check back frequently, especially for your most popular products, to closely monitor click share and continue to optimize bids.

There is more you can do to ensure holiday success. In addition to driving traffic, you’ll want to fine-tune your campaigns to reach new shoppers and drive sales. We’ve created two holiday checklists to help you manage your campaigns over the coming weeks and through the new year:

  • Holiday Readiness Checklist: Get your Shopping campaigns Black Friday-ready to connect with shoppers at the moments that matter and convert them into customers
  • Holiday Survival Checklist: Follow this checklist to make mid-flight changes to your campaigns and learn how to adjust bids for new trending products 

By taking these lists and checking them twice, and tuning your campaigns based on click share insights, you can increase sales this season...and have a happier holiday!

Posted by Dimitris Meretakis, Product Manager, Google Shopping


Drive sales and app downloads with video this holiday season

The holiday shopping season is upon us once again, and advertisers are at the ready to make sure it’s their products that fly off the shelves. And this holiday, video will play a bigger role than ever in how those products fly off the shelves. Across a wide range of brands and categories, we’re seeing the power of TrueView video for driving consumer intent in addition to driving awareness. In a recent analysis of TrueView campaigns, 57% of campaigns saw lift in consideration and 24% saw a lift in favorability. Plus, 35% of campaigns saw a lift in purchase intent.1

Video can be an incredibly powerful tool in creating demand for your products. So over the past year, we’ve focused on creating tools on YouTube to help you connect the dots between inspiration and purchase. Today, we’re making these tools readily available to advertisers through AdWords. Here is a rundown of the features we’re launching.

New campaign set-up tailored to your marketing objectives
Setting up a video campaign should be as simple as telling us what action you want consumers to take – and today we’re announcing a way to do that right at the start of the campaign creation process. Whether your end goal is to drive sales, app downloads or to generally build your brand, you can now declare these goals right up front. Further, we’ll tailor the rest of your campaign set-up and optimization for your chosen marketing objective.

Shopping campaign option
App promotion campaign option

Drive app downloads at your set price with target cost-per-acquisition bidding
The holiday season is incredibly important for app promotion, as consumers outfit their new devices with apps. To start an app promotion campaign with video, select the new “app promotion” option to access settings specifically tailored for promoting apps. You can now use target cost-per-acquisition (CPA) bidding, which lets you define the amount you're willing to pay for a conversion, and then automatically sets your bids to give you as many conversions as possible at that price.

Clients participating in our beta have seen great results, including Com2us, the maker of the game Summoners War, whose Marketing Manager Eric Cho had this to say:

“At Com2us, we use TrueView for app promotion to acquire new app customers at scale across Europe, the Americas and Southeast Asia. Our campaigns are exceeding expectations around volume while maintaining our ROI goals. Target CPA bidding has allowed us to achieve our goals on Android and we look forward to expanding in the future.”

Target CPA bidding

New shopping formats now available in AdWords
And today, two powerful performance-oriented formats are available to all advertisers – both TrueView for Shopping and Shopping ads on YouTube are now available in AdWords.

TrueView for Shopping campaigns create interactive video ads that highlight the value of your products and drive consideration. These TrueView video ads have actionable shopping cards embedded in them which provide an easy bridge to purchase for viewers. They are also a powerful audience solution, enabling you to remarket to viewers who may have visited your site or viewed your other videos.

TrueView for shopping

Shopping ads on YouTube work even lower in the funnel, by enabling shopping cards on creator videos that feature your products. This is a great way to capture demand when viewers are most interested in exploring and researching products. These also allow you to extend the reach of your Shopping campaigns beyond

To extend your Shopping ads to YouTube, make sure your Shopping campaigns in AdWords are opted into search partners.

These new TrueView features are made possible thanks to our recent migration of TrueView video ads into the core AdWords front end, and represents only the first first step towards a simpler, goal-oriented video ad experience. Now get out there and drive some sales and app downloads with video!

Posted by Diya Jolly, Director, Video Ads Product Management

TrueView Brand Lift Meta Analysis of US Q3 2015 campaigns
Consideration n=708 studies
Favorability n=118 studies
Purchase intent n=211 studies


Google forwarding numbers arrive in Canada

The ability to call a business is often critical in helping potential customers complete a purchase. In fact, 61% of mobile searchers say it's extremely important to be able to call a business during the purchase phase of the shopping process.1 Measuring these phone calls to your business is essential for understanding the full value of Google search ads and making informed decisions for acquiring new customers. That’s why we’re excited to announce the launch of Google forwarding numbers in Canada.
A "Call" button in a search ad on a mobile device

Canada, say hello to Google forwarding numbers

Google forwarding numbers are an important step toward measuring the phone calls you receive through Google search ads. When you use Google forwarding numbers with your call extensions and call-only campaigns, we’ll dynamically assign a unique phone number to your ad. When a customer calls that number, AdWords will route the call to your business phone number while providing you with useful information about the caller’s area code, call duration, and whether the call was answered.

Many people who search for local businesses prefer to call a phone number with a recognizable area code, which is why Google forwarding numbers will show a local Google forwarding number, where available. For example, if your business is based in Vancouver, your ads are eligible to use a “604” area code with your Google forwarding number.

Canadian advertisers like belairdirect and 1-800-Got-Junk are already using Google forwarding numbers to improve performance on their call ads:

"As marketers, we are always looking for new ways to leverage technology in order to be more efficient and measure the full value of our ad campaigns. Now, with Google forwarding numbers, we're able to gain valuable insights into the consumer behavior behind calls to make our campaigns and call centers more useful for current and future customers. Furthermore, we've identified that calls that last over 10 minutes are more likely to result in someone signing up for an insurance policy. We can now count these as call conversions to optimize for higher-quality calls." Anne Fortin, Senior Vice President, Marketing and Strategic Relationships, belairdirect

“Call extensions and call-only campaigns help customers reach our service representatives more quickly to schedule a junk pick-up. So far, we’ve been able to generate thousands of leads and now with insights from Google forwarding numbers in Canada, we can monitor call details and filter calls by duration. This gives us vital information on which campaigns are driving the right calls and how we can better invest our advertising spend." Keegan Morrison, PPC Account Manager, 1-800-Got-Junk

Clicks that lead to calls from your website

While call extensions and call-only ads are very effective, many customers also call your business after clicking through a Google ad and learning more about the products and services you offer on your website. Website call conversions is a powerful tool that dynamically inserts a Google forwarding number on your website to identify and measure the calls that occur after a Google ad click. When someone clicks on your website’s phone number or dials it directly from their phone, you can attribute the call and call value back to the keyword and ad that drove the customer.

Advertisers like are already using website call conversions to gain a more holistic picture of their AdWords performance:

“It’s a great idea to implement Google’s website call conversions, particularly if you have a call center that handles over 15% of sales or if you’re faced with the challenge of attributing offline calls to online spend. With website call conversions, we’ve attributed 56% more revenue to mobile ads and measured 173% higher average order value. With these insights, we’ve been able to increase and optimize spend towards keywords that are generating the most call conversions. We’re looking forward to rolling this out to in Canada.” Michael Nicholas, SEM Specialist

Maximize call value

In addition to measuring call conversions, Google forwarding numbers also allow you to assign a conversion value. For example, a business might assign a revenue value to calls that last over 5 minutes. By measuring these calls, you can automatically optimize your keyword bids to drive more valuable calls using Target ROAS. This flexible bid strategy factors in signals like device, location, and time of day to make auction-time bid adjustments that maximize call conversion value, while reaching your business goals.

Learn more

With the launch of Google forwarding numbers, you can now report on call metrics and conversions, measure website call conversions, and optimize your bids to drive more valuable phone calls. You can learn more about each of these products in the AdWords Help Center and read our best practices for maximizing performance with calls.

Posted by Amit Agarwal, Product Manager, AdWords

Think with Google, The Role of Click to Call in the Path to Purchase, September 2013
*In some cases, a local Google forwarding number may not be available. When this happens, your ad will show a toll-free Google forwarding number instead


New reporting columns for multi-channel advertisers

In April, we introduced improvements that help multi-channel advertisers more easily manage reporting for specific campaign types. For example, if you want to see performance columns for Display, you can quickly filter your view to see only your Display campaigns. Today, we introduced another important enhancement to AdWords - TrueView is joining Search, Shopping and Display campaigns within the core AdWords interface. Now we are adding three new reporting columns to make it easier to report across all of these campaign types.

Introducing new ad interaction columns

As we add more campaign types into AdWords, we want to help you surface key insights across all of the campaigns you manage. That’s why we’re rolling out three new reporting columns to help you quickly report on some of the most important ad interactions that occur across all of your campaign types.

Starting this week, you’ll notice the following new columns:

  • Interactions - An interaction is the main action people take with your ad format— such as clicks for text and shopping ads, views for video ads, and engagements for Lightbox ads.
  • Interaction Rate - Interaction rate is used to measure how often people interact with your ad after it’s shown to them—for example, clicks divided by impressions for text ads, or views divided by impressions for video ads.
  • Avg Cost - Average cost is the average amount you've paid for your ads divided by total interactions—clicks divided by cost, or views divided by total cost.
screen shot of new interaction columns

New interaction columns help you measure metrics across your campaign types

When viewing multiple campaign types, these columns give you a more uniform and quick way to view key metrics for your campaign types in a single column. For example, for search, the primary metric you might want to view is clicks. And for video, your primary metric is views. Now, you can use the Interactions column to quickly see a combined metric for clicks and views for each of these campaign types within a single column.

Additionally, to make reporting by specific campaign type easier, you’ll now see your Total rows broken out by campaign type, instead of by network. And you will also see total rows for only the campaign types you manage.
Screen Shot 2015-09-01 at 4.57.54 PM.png

Total rows are now broken out by campaign type

Getting started

Over time, you may start seeing these columns in other areas of AdWords. To learn how to start using the new ad interactions columns in your AdWords reporting, check out our Help Center.

Posted by Pallavi Naresh, Product Manager, AdWords


The power of video meets the capabilities of AdWords – all TrueView campaigns now in AdWords

You know how you have to go to a special section within AdWords to create and manage your TrueView video campaigns? And jump back and forth when you want to report and optimize across all your campaigns? And you still can’t take advantage of AdWords bulk tools for your video campaigns? Well, good news, friends: those days are now over. TrueView is joining Search, Display, and Shopping campaigns within the core AdWords interface.

With the simplicity of a single interface and a more consistent experience, AdWords makes it easier for you to optimize across campaign types. Plus, you can take advantage of powerful bulk management tools to save time and effort when working on multiple TrueView campaigns. And now that all campaign types share the same structure, we can bring you new features for video, faster than ever before.

Now if you’ll follow us, we’d love to show you around…

In the top left corner, you can find the campaign type selector. This is useful to see only campaigns of a certain type. For instance, selecting “Video” gives you a view of your campaigns that looks similar to AdWords for video – meaning you’ll see only the tabs and columns that are most relevant for managing video campaigns. And best of all, we remember your column preferences whenever you switch among views, so you don’t need to change them around each time you toggle campaign types.

Campaign type selector

We’re also replacing targeting groups with ad groups, the basic building blocks for Search, Display, and Shopping campaigns. Now every ad group will have a single TrueView format, either in-stream or in-display. Though each ad group has only one format, campaigns can have multiple ad groups so you can still run both in-stream and in-display ads in the same campaign. To create a new campaign, just click the +CAMPAIGN button, click the new Video campaign type, and then create new ad groups within each campaign by clicking +AD GROUP.

Ad group creation

Now that TrueView has joined the party in AdWords, you’ll have access to a trove of goodies designed to help you manage, optimize, and report on accounts with lots of campaigns. For instance, bulk UI editing lets you modify information for multiple campaigns at once – directly from the UI, and bulk uploads let you download a snapshot of your campaigns, make changes en masse, and upload the changes live to your account. And report scheduling gives you the ability to set up a schedule for reports to run automatically, and have them emailed regularly to account users.

Bulk edits

Reporting for video campaigns is getting more powerful as well, as you’ll now have the ability to filter your results to isolate things like campaign name, label, cost, and conversions.


You’ll also see popular video features in familiar places in AdWords. For example, video remarketing is now in the AdWords shared library and YouTube account linking is in the Linked accounts section. Plus you’ll be able to see analytics for your video ads within the new "Videos" tab, and manage your targeting within the "Video targeting" tab.

Creating remarketing lists

Linking YouTube channels

Customers who’ve previewed the new interface found it saves them time and offers more powerful reporting. "As avid users of TrueView, we were eager to beta test the new TrueView in AdWords, and see how the change impacted our most complex campaign setups," said Pixability CTO Andreas Goeldi. "The increased functionality allows for improved workflow, better reporting, and significant time saved."

Whether your goals are to drive direct response or to build your brand, you now have a single, unified tool to address your full range of marketing goals. Starting today, you’ll be able to upgrade your campaigns to the new ad group structure, and say goodbye to those days of going to “All Video Campaigns” to get to your TrueView campaigns. To upgrade, just head to AdWords for video by clicking All video campaigns (once more, for old time’s sake) and click into the Upgrade Center to easily switch over all your campaigns in one fell swoop. And don’t worry – all your historical stats and targeting will carry over (just drill down to the campaign level to see them). If you’d rather not upgrade your campaigns yourself, no problem – we’ll automatically upgrade your campaigns, starting in six weeks.

And if you’re a video type of person (we certainly are!), check out all the content of this blog post in video form here.

Posted by the fka AdWords for video team
Lane Shackleton, Group Product Manager
Ammar Ibrahim, Product Manager
Avi Fein, Product Manager


Native Gmail ads arrive in AdWords for all advertisers

Email is a big part of our everyday routines as a go-to place for staying in touch with family, friends and colleagues. It’s also a great way to get the latest updates from our favorite brands, whether we’re hearing about a huge weekend sale, getting deals on vacation packages, or learning about a new cutting-edge product. For several years, we’ve been working with advertisers to extend their email marketing strategies and test ways to bring more relevant offers to users with native Gmail ads1. Starting today, these native Gmail ads are now available for all advertisers directly in AdWords.

Rich and interactive ad formats

As we’ve developed Gmail ads, we’ve tested various formats to see what users find most engaging. One improvement we’ve made is to remove standard text ads from Gmail and show fewer, higher-quality native ads that integrate more seamlessly with the inbox experience.

With today’s announcement, advertisers can manage native Gmail ads right in AdWords by setting up a Display Network campaign and creating a Gmail ads format in the Ad gallery. The ad has two main parts:

  • The collapsed ad that users initially see that matches the look and feel of the Gmail inbox. Users can click on this to expand it and get more details.
  • The expanded ad unit is triggered by a click on the collapsed ad. This is a full-page native ad that recreates the informational and visual richness of a landing page. After users click to expand, any subsequent clicks on your content are free, including clicks to save the ad to your inbox or forward it to others. 

Advertisers can choose from several customizable Gmail ads templates for the expanded ad unit. They can feature a single image, highlight a promotion that combines an image with a description and call-to-action button, or showcase multiple products at once. The custom HTML format offers the greatest amount of flexibility in how you configure your assets and allows you to create an even richer ad experience by including videos, forms, phone numbers, and multiple links and calls-to-action.

Expanded ad unit examples

Reach your audience with advanced display targeting

You can use most of the display targeting options you’re already familiar with like keywords, affinity audiences, demographics, and topics. For example, a sports apparel advertiser could select relevant topics like “Fitness” and “Sporting Goods” or reach people in the “Health & Fitness Buffs” or “Running Enthusiasts” affinity audiences.

Brands like Marriott International are already using Gmail Ads to connect with users looking for compelling offers:

“We've had a lot of success working with our media agency, Beeby Clark+Meyler, to run Gmail ads and drive awareness for Renaissance Hotels. The larger ad unit allows us to feature videos and imagery that highlight the experience at Renaissance Hotels and our commitment to helping guests discover something new at their destination. We partnered with our creative agency, Anomaly, to embed rich visuals into our ads, and were able to drive great user engagement with 25% longer time spent on site and an 18% increase in pageviews per visit on This unit has also delivered ongoing high reach for the Renaissance Hotels brand. Since then, we've rolled out Gmail ads to additional Marriott International brand hotels globally and we're excited to launch them soon for our Autograph Collection Hotels as well."

Amy Sherman, Senior Director of Digital Marketing - 

Giving users control over the ads they see

As Gmail ads have evolved, we've continued to give users the ability to actively control the types of ads they see. As with other Google ads, users can manage their ad settings to remove unwanted ads from specific advertisers. They can also opt out of interest-based ads entirely.

To learn how to set up your first Gmail ad, visit our Help Center for more information.

Posted by Omry Pruzan, Senior Product Manager, Gmail ads

Gmail ads do not run on Gmail for work as part of Google Apps for Work


Highlight a specific aspect of your products or services with structured snippet extensions

Earlier this year, we introduced dynamic structured snippets. This automated ad extension gives your customers a better sense of the content on your website before they click on your ad. Whether it’s highlighting a list of hotel amenities or top clothing brands, dynamic structured snippets make your search ads more relevant and helpful while saving you time and simplifying campaign management.

Over the past few months, many of you have been seeing tremendous success with dynamic structured snippets. And we’ve heard that you sometimes want to customize the information that shows in this format. That’s why today we’re starting to roll out structured snippet extensions: advertiser-provided structured information that show with your text ads.

From amenities to brands to product types, you’ll now be able to select a predefined “Header” and input a list of customized values that make the most sense for your business. For example, if you’re a hotel brand promoting hotel property, you can now create a structured snippet for “Amenities” and order them accordingly.

Using structured snippets with callouts

Structure snippets and callouts have distinct attributes and benefits.

Learn more

Structured snippets will be rolling out to all AdWords accounts over the coming weeks. Please note that structured snippets can only be created in English at this time.

Ad extensions typically boost the performance of an ad and are also a factor in Ad Rank. Though ad extensions aren’t always eligible to show, the more you provide, the better the auction is at selecting the best combination of extensions to improve performance.

For more information about setting up structured snippets, see the AdWords Help Center.

Posted by Senthil Hariramasamy, Product Manager, AdWords


Beautiful New Designs for Full-Screen In-App Ads

Nearly 60% of smartphone users expect their favorite apps to look visually appealing. We’ve always believed that in-app ads can enhance an app’s overall experience by being well designed. So today we’re announcing a completely new look for our interstitial in-app ad formats - also known as full-screen ads - that run on apps in the AdMob network and DoubleClick Ad Exchange.

Inspired by Material Design, the new app install interstitial comes with a beautiful cover photo, a round install button, and matching color schemes. Technology called “color extraction” makes the ads more consistent with the brand's look and feel -- we extract a dominant color either from the cover photo or app icon and apply it to the footer and install button. We found that having a greater variety of designs and colors can improve conversion rate.
Other features include the app’s rating, and a screenshot gallery which appears when a user taps ‘More images’, so users can learn more about the app without leaving the ad.
BeforeAfter (4).png
The previous design of our app install ads on the left, and our new version on the right.
Lineup (1).png
Different examples of color matching.             

Our app install formats have driven more than a billion downloads across Android and iOS. You can use these new designs automatically when you run a mobile app install campaign on the AdMob network in AdWords. That’s right, no extra work required!

Next, our new text-based ads are easier to read, and contain a larger headline and a round call-to-action button that clicks through to a website.
prev_wayfair.png               new_wayfair.png

On the left, the previous text ad interstitial design, and the new version on the right. 

As with other ad format innovations, our ads UI team test multiple designs - ten in this case over the course of a year - to find final versions that increase clicks and conversions for advertisers, and a positive experience for users. Both app install and text ad formats appear within the app and can be closed easily, so users can return to what they were doing with a single tap.

As we announced at Google I/O this year, the volume of interstitial impressions has more than doubled across AdMob since last July, so now’s a great time to get your business in front of more app users.

If you’re a developer looking to learn more about earning with in-app interstitial ads in your app, visit AdMob now. These new designs will also be available to developers monetizing their apps with DoubleClick Ad Exchange.

Posted by Pasha Nahass, Product Manager


Best Practices: Improve the performance of your DSA campaigns

Dynamic Search Ads are driving great results for businesses, and, as we announced last month, DSA is now more powerful than ever.

As you reach all sorts of interested users via Dynamic Search Ads, we’ve created a Best Practices checklist to help you get the most out of DSA.  Beyond Keywords, a checklist for optimizing Dynamic Search Ads, is loaded with recommendations and tips, such as:

  • Why you should create targeting groups based on user behavior
  • How to exclude traffic you don’t want captured
  • Which tactics to combine with DSA to improve performance

Review the checklist and start optimizing today.

Want to stay on top of even more Best Practices?  Sign up to receive our monthly newsletter.

Posted by Matt Lawson, Director, Performance Ads Marketing

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